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Technical Specialist

2 months ago


Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time
About the Role

We are seeking a highly skilled Technical Specialist to join our team at eFinancialCareers Ltd. as a Workers Compensation Expert. As a key member of our Claims Management team, you will play a critical role in providing technical guidance and support to our Case Management teams.

Key Responsibilities
  • Provide expert technical advice and support to claims teams on the claims management process, ensuring compliance with the Safety, Rehabilitation and Compensation Act (SRC Act).
  • Collaborate with internal stakeholders to develop and implement effective claims administration strategies.
  • Proactively manage litigated matters for self-insured licensees under the SRC Act, including providing instructions to legal providers and facilitating case conferences and resolution strategies.
  • Develop and maintain strong relationships with internal and external stakeholders, including legal providers and regulatory bodies.
  • Provide regular reports and updates on claims trends, decision outcomes, and feedback to the Claims Operations team.
  • Identify and mitigate potential reputational risks in the Tribunal through effective management of litigated matters.
  • Stay up-to-date with changes in legislation and insurance schemes, ensuring that our team's knowledge and expertise remain current and relevant.
Requirements
  • Extensive experience in Workers Compensation, with a strong understanding of the SRC Act and its application.
  • Proven ability to interpret and work with legislation and insurance schemes.
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with internal and external stakeholders.
  • Experience in managing competing priorities and deadlines, with a focus on delivering high-quality results.
About Us

eFinancialCareers Ltd. is a leading provider of financial services and solutions. We are committed to delivering exceptional results and building strong relationships with our clients and stakeholders. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who are passionate about delivering excellence.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Technical Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.