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Level 2 Technical Support Professional
2 weeks ago
This is an exciting opportunity to join a dynamic team at Leidos Australia, where you'll play a critical role in delivering high-quality IT services and solutions. As a seasoned IT professional, you'll leverage your expertise to drive operational excellence and continuous improvement.
Core Responsibilities- Manage and maintain complex IT systems, ensuring optimal performance and uptime;
- Design and implement efficient workflows and processes to streamline operations;
- Conduct thorough analysis and diagnosis of technical issues, providing actionable recommendations and solutions;
- Communicate effectively with stakeholders to ensure alignment and cooperation;
- Maintain accurate records and reports to inform decision-making and evaluate performance.
- Proven track record in IT operations and service delivery, with a focus on quality and efficiency;
- Demonstrated expertise in technical analysis and problem-solving, with excellent communication and interpersonal skills;
- Familiarity with software development lifecycles and collaboration with cross-functional teams;
- Ability to work independently and as part of a team, with adaptability and flexibility in a fast-paced environment.
We value our employees' unique perspectives, experiences, and skills, which enable us to deliver exceptional results and make a meaningful impact. Our inclusive culture encourages collaboration, creativity, and continuous learning.
