Experienced Team Leader

3 weeks ago


North Lakes, Queensland, Australia The Yiros Shop Full time

We are seeking a highly skilled Restaurant Manager to join our team at The Yiros Shop. The ideal candidate will have a background in fast food and be able to work effectively in a dynamic environment.

Key Responsibilities:
  • Opening and closing the store
  • Supervising employees, including juniors, to ensure a smooth and efficient service
  • Training and development of all staff to achieve outstanding results
  • Monitoring store performance and meeting key performance indicators (KPIs)
  • Handling customer complaints and concerns in a professional manner
  • Running a drive-thru service and maintaining high standards of customer service
  • Cash handling and register operation
  • Cleaning and maintaining the store to a high standard
Requirements:
  • Strong and demonstrated supervisor experience
  • Leadership skills, with the ability to motivate and lead a young team
  • Strong customer service skills, with a focus on delivering exceptional customer experiences
  • Understanding and ability to enforce food safety regulations
  • Flexibility and ability to adapt to change
  • Attention to detail, with a focus on maintaining a clean and well-organized store
  • Training and development experience desirable
  • Motivation to keep your team motivated and on task
  • Ability to work as a team with a friendly attitude and a genuine passion for the fast food industry
Mandatory Requirements:
  • Food Safety Certificate - I'm Alert Food Safety Course - FREE online
  • Working rights - passport and visa grant for international workers
  • RSA Certificate to be obtained within 30 days of commencing employment


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