Senior Service Delivery Specialist

4 days ago

Canberra, ACT, Australia beBeeServiceExpert Full time $100,000 - $120,000

Sought After Service Expert

We are on the lookout for a highly skilled and accomplished professional to spearhead our service delivery efforts. The ideal candidate will have an impressive track record of 5+ years in senior technical services roles, with a minimum of 3+ years of experience working with ServiceNow as an administrator.

  • Drive innovation and excellence in cloud, network, and telephony systems design and implementation
  • Establish robust Disaster Recovery and Incident Response processes
  • Ensure seamless compliance with MSP contractual obligations

Key Requirements:

  • Proven expertise in Senior Technical Services roles
  • Extensive experience working with ServiceNow as an administrator (min. 3+ years)
  • Experience with GRC modules
  • Demonstrated ability to develop and promote ITIL Service Management best practices

This is an opportunity to be part of a leading financial services organisation, offering a unique blend of office-based work and flexible work-from-home arrangements in Sydney.

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