Customer Support Specialist

7 days ago

Parramatta Park, Queensland, Australia beBeeCustomerService Full time $60,000

About the Role

We are seeking an experienced customer service professional to join our dynamic team.

As a key member of our team, you will be responsible for delivering exceptional customer support and ensuring smooth operations.

Your primary focus will be on providing excellent service to our clients through inbound calls and queries, while also assisting with order-related issues and processing daily orders/invoices.

You will also be involved in coordinating logistics bookings and delivery inquiries, supporting the accounts receivable team, and collaborating with internal departments.

This is an exciting opportunity to join a growing company in the automotive industry and make a real contribution to our success.

Key Responsibilities
  • Delivering exceptional customer support through inbound calls and queries
  • Assisting with order-related issues and processing daily orders/invoices
  • Coordinating logistics bookings and delivery inquiries
  • Supporting the accounts receivable team
  • Collaborating with internal departments to ensure smooth operations

Required Skills and Qualifications

  • Experience with accounting software
  • Solid experience with Microsoft Office
  • High attention to detail and strong organisational skills
  • Excellent written and verbal communication
  • Strong time management and multitasking skills

Benefits

  • A supportive and friendly team environment
  • A varied role with opportunities for development and growth
  • The chance to make a real contribution to a nationwide business

Eligibility Requirements

  • Australian citizenship or residency
  • A valid work visa
  • A police check

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