Customer Experience Improvement Specialist

Job OverviewWe are seeking a skilled Service Improvement Specialist to support our team in delivering exceptional customer experiences. The successful candidate will be responsible for building strong relationships with clients and stakeholders, identifying and implementing process improvements, and contributing to service enhancements.The ideal candidate...

Job Title: Business Process Improvement SpecialistThe role involves ensuring process efficiency through analysis, documentation and implementation.This position requires experience in project management, preferably as a team leader or project manager.Gathering and documenting business processes.Analyzing current processes to identify areas for...

About the RoleFull Time position (35 hours/week)Contract until September 2026Offices based in PenrithThe Customer Experience Representative (CER) is responsible for providing best practice customer service primarily via inbound calls and email correspondence made to the Customer Experience Team, within a high-volume environment.Key areas of responsibility...

Area Manager Intern Job DescriptionThis role is part of a dynamic team that works to deliver exceptional customer experiences. As an Area Manager Intern, you will be responsible for driving the development and implementation of operational strategies that enhance our logistics infrastructure.In this capacity, you will identify opportunities for process...

Job Title: Salesforce Business Improvement SpecialistThe Department of Communities and Justice (DCJ) is seeking a highly skilled Business Analyst to drive improvements to the internal and external Salesforce platform, Ngamuru.This full-time position is a temporary opportunity until 30 June 2028. You will work across multiple digital work streams, engaging...

Customer Experience SpecialistWe are seeking a skilled professional to join our team as a Customer Experience Specialist, playing a pivotal role in delivering exceptional service to customers.About the Role:This is an exciting opportunity for someone who thrives in customer-centric environments and is passionate about providing top-notch support.Key...

As a key member of our team, you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Manage high-value transactions with business customers, ensuring accuracy and efficiency.Perform daily bank reconciliations and coordinate customer pickup schedules.Assist customers with product inquiries, credit notes, and...

Job OverviewThe role of Quality Development Manager is a key position within the organization, focusing on enhancing patient care and driving measurable improvements in healthcare services.As a Quality Development Manager, you will be responsible for designing, implementing, monitoring, and evaluating district-wide programs and projects aimed at improving...

Job Description">This role offers the opportunity to drive improvements to our Salesforce platform, ensuring business systems and processes align with strategic priorities.You will work across multiple digital work streams, engage with stakeholders to develop business requirements, identify issues, and provide evidence-based advice with practical...

Business Analysis SpecialistThis role is part of the Business Operations team, working within Government Shared Services to achieve efficient business operations and performance in line with organisational strategies.The successful candidate will identify, analyse and document product and business processes, systems, and other functional requirements to...