Aviation Support Specialist
4 days ago
Textron Aviation has been inspiring the journey of flight for nearly a century through iconic and beloved brands. As a global leader in private aviation, we empower people with the freedom of flight. We're seeking a detail-oriented Aviation Support Specialist to assist our Customer Service Managers and contribute to the upcoming iMRO transition in a dynamic general aviation environment.
This 24-month contract involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments to enhance customer satisfaction and operational efficiency. You'll work closely with internal teams and external customers to resolve service updates, invoice status, maintenance schedules, and warranty programs.
Key Responsibilities:
- Assist Customer Service Managers with daily administrative tasks and customer interactions.
- Maintain and update customer records, work orders, and service documentation.
- Generate, review, and process customer invoices accurately and in a timely manner.
- Work closely with the finance department to resolve any discrepancies related to billing and payments.
We offer a competitive total rewards package that includes pay and innovative benefits to support your growth and well-being – now and in the future.
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Technical Support Specialist
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Melbourne, Victoria, Australia Textron Aviation Full timeKey ResponsibilitiesAs a Customer Support Professional at Textron Aviation, your responsibilities will include:Receiving and responding to customer inquiries through multiline calls and emails in a timely and accurate manner.Collaborating with various functional areas to troubleshoot issues and provide support for escalated priority and complexity...
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Aviation Support Specialist
6 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeJob OverviewCessna Aircraft Company is a global leader in private aviation, empowering people with the freedom of flight. As a Customer Service Support Staff, you will be part of our dynamic team that inspires the journey of flight for nine decades.About the RoleWe are seeking a detail-oriented and organized individual to assist our Customer Service Managers...
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Aviation Service Coordinator
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Melbourne, Victoria, Australia Textronaviation Full timeDynamic Aviation RoleTextron Aviation is seeking a skilled Support Services Specialist to join our team. In this role, you will be responsible for assisting the Customer Service Managers with daily administrative tasks and customer interactions.About the Job:Provide exceptional customer service and support to internal departments and external...
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Aviation Parts Coordinator
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Melbourne, Victoria, Australia Textron Aviation Full timeAbout the JobWe are seeking a skilled Technical Support Specialist to join our team. As a key member of the Customer Support space, you will be responsible for providing top-notch support to our customers, working independently without daily supervision. Your ability to anticipate customer needs and demonstrate dedication to meeting expectations will be...
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Customer Support Professional
6 days ago
Melbourne, Victoria, Australia Textron Aviation Full timeJob SummaryThe Customer Support Solutions role at Textron Aviation requires a detail-oriented and analytical individual to work as part of the Customer Support team on all escalated and priority customer support matters. The selected candidate will interact with functional groups within aftermarket and customer service to ensure excellent service for our...
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Aviation Technical Support Expert
4 days ago
Melbourne, Victoria, Australia Textron Full timeAbout UsTextron Aviation has been a pioneer in private aviation for nearly nine decades, shaping the industry with its beloved Cessna and Beechcraft brands. As a global leader, we strive to empower people with the freedom of flight while being passionate advocates of aviation.In this role, you will have opportunities to expand your skills and knowledge, try...
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Administrative Support Specialist
2 days ago
Melbourne, Victoria, Australia Textron Full timeRequirementsMinimum 2 years in customer service, administrative support, or invoicing, preferably in aviation.Familiarity with iMRO or aviation maintenance software is a plus.Experience with customer invoicing, accounts receivable, or financial documentation.This Administrative Support Specialist will have excellent written and verbal communication skills,...
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Melbourne, Victoria, Australia Cessna Aircraft Company Full timeAbout the Role We are seeking an experienced Aviation Quality and Regulatory Compliance Specialist to join our team in Melbourne, Australia. As a key member of our quality and safety team, you will be responsible for ensuring compliance with regulatory standards and maintaining the highest level of quality in our aircraft maintenance operations. Key...
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Aviation Support Staff Member
4 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeAt Cessna Aircraft Company, we empower people with the freedom of flight. As a key member of our team, you will play a vital role in supporting our Customer Service Managers and upcoming iMRO transition.Job DescriptionThis role involves providing administrative support, coordinating communication between departments, and ensuring smooth coordination between...
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Aviation Support Technician
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Melbourne, Victoria, Australia Viva Energy Australia Full timeJob DescriptionWe currently have an exciting opportunity for a Part-Time Aerodrome Operator to join our team at Melbourne Airport. This role would suit someone who wants to stay active and has an interest in the aviation industry. No previous experience is required as 12 weeks of full on-the-job training will be provided.You'll play a crucial role in...
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Support Services Specialist
4 days ago
Melbourne, Victoria, Australia Textronaviation Full timeAircraft Maintenance Support RoleWe are looking for a highly organized and detail-oriented Support Services Specialist to join our team. As a key member of the Customer Service department, you will be responsible for ensuring seamless customer service and maintenance operations.Responsibilities:Collaborate with internal departments and external customers to...
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Administrative Coordinator
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Melbourne, Victoria, Australia Cessna Aircraft Company Full timeCompany OverviewCessna Aircraft Company has been a global leader in private aviation for nine decades, inspiring the journey of flight for generations of pilots and passengers. Our commitment to innovation and customer satisfaction drives us to deliver exceptional products and services that exceed expectations.Job DescriptionThis role is a key part of our...
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Service Coordinator in Aviation
4 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeCessna Aircraft Company is a global leader in private aviation, and we are seeking a skilled Customer Service Support Staff to join our team. This role is a 24-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments.ResponsibilitiesSupport Customer Service Managers with daily...
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Aviation Industry Support Professional
2 days ago
Melbourne, Victoria, Australia Textron Full timeWhat We OfferWe provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft...
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Aviation Industry Compliance Officer
6 days ago
Melbourne, Victoria, Australia Jetstar Airways Full timeAbout the RoleThe Quality Assurance & Compliance Lead is a senior leadership role within our organization, responsible for ensuring service excellence and compliance across all touchpoints. Key responsibilities include:Developing and implementing a quality assurance framework that aligns with industry standards and best practices.Managing and mitigating...
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Aviation Customer Care Specialist
6 days ago
Melbourne, Victoria, Australia Textron Full timeWhat We OfferIn addition to a competitive salary and benefits package, we offer:A dynamic and supportive work environment.Ongoing training and professional development opportunities.The chance to work with a leading provider of aftermarket aviation parts and services.RequirementsBachelor's degree in a related field (e.g., engineering, computer science) or...
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Aviation Operations Assistant
2 days ago
Melbourne, Victoria, Australia Textron Full timeAbout the RoleThis Aviation Operations Assistant position requires a strong understanding of customer service principles and excellent communication skills to provide seamless support to customers and internal teams. The successful candidate will have a proactive approach to resolving customer inquiries and operational challenges.
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Aviation Solutions Consultant
4 days ago
Melbourne, Victoria, Australia Textronaviation Full timeJob Overview:We are seeking an experienced Customer Support Solutions professional to join our team at Textron Aviation. As a key member of our Customer Support team, you will be responsible for resolving complex customer inquiries and collaborating with various functional areas to provide effective solutions.Key Responsibilities:Receive and respond to...
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Aviation Customer Care Expert
6 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeOur Team:At Textron Aviation, we're passionate about empowering people with the freedom of flight. Our team is dedicated to providing exceptional customer service and support. We're seeking a highly motivated and detail-oriented individual to join our Customer Support team as a Customer Support Solutions specialist.Responsibilities:Handle escalated and...
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Customer Support Solutions Specialist
2 days ago
Melbourne, Victoria, Australia Textron Full timeAbout Textron AviationTextron Aviation is a global leader in private aviation, empowering people with the freedom of flight. Our legacy spans nine decades, and we are passionate advocates of aviation.As a global leader, we provide opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. Our competitive...