Aviation Customer Care Expert

Job SummaryThe Customer Support Solutions role at Textron Aviation requires a detail-oriented and analytical individual to work as part of the Customer Support team on all escalated and priority customer support matters. The selected candidate will interact with functional groups within aftermarket and customer service to ensure excellent service for our...

We are seeking a highly skilled Aviation Customer Experience Lead to join our team at Melbourne Airport. In this role, you will be responsible for delivering exceptional customer experiences across all touchpoints, ensuring that our customers receive outstanding service at every interaction. Your key responsibilities will include developing and implementing...

About UsTextron Aviation has been a pioneer in private aviation for nearly nine decades, shaping the industry with its beloved Cessna and Beechcraft brands. As a global leader, we strive to empower people with the freedom of flight while being passionate advocates of aviation.In this role, you will have opportunities to expand your skills and knowledge, try...

What We OfferIn addition to a competitive salary and benefits package, we offer:A dynamic and supportive work environment.Ongoing training and professional development opportunities.The chance to work with a leading provider of aftermarket aviation parts and services.RequirementsBachelor's degree in a related field (e.g., engineering, computer science) or...

Dynamic Aviation RoleTextron Aviation is seeking a skilled Support Services Specialist to join our team. In this role, you will be responsible for assisting the Customer Service Managers with daily administrative tasks and customer interactions.About the Job:Provide exceptional customer service and support to internal departments and external...

Textron Aviation has been inspiring the journey of flight for nearly a century through iconic and beloved brands. As a global leader in private aviation, we empower people with the freedom of flight. We're seeking a detail-oriented Aviation Support Specialist to assist our Customer Service Managers and contribute to the upcoming iMRO transition in a dynamic...

Company OverviewCessna Aircraft Company has been a global leader in private aviation for nine decades, inspiring the journey of flight for generations of pilots and passengers. Our commitment to innovation and customer satisfaction drives us to deliver exceptional products and services that exceed expectations.Job DescriptionThis role is a key part of our...

Cessna Aircraft Company is a global leader in private aviation, and we are seeking a skilled Customer Service Support Staff to join our team. This role is a 24-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments.ResponsibilitiesSupport Customer Service Managers with daily...

About the JobWe are seeking a skilled Technical Support Specialist to join our team. As a key member of the Customer Support space, you will be responsible for providing top-notch support to our customers, working independently without daily supervision. Your ability to anticipate customer needs and demonstrate dedication to meeting expectations will be...

Key ResponsibilitiesAs a Customer Support Professional at Textron Aviation, your responsibilities will include:Receiving and responding to customer inquiries through multiline calls and emails in a timely and accurate manner.Collaborating with various functional areas to troubleshoot issues and provide support for escalated priority and complexity...

About the RoleThe Quality Assurance & Compliance Lead is a senior leadership role within our organization, responsible for ensuring service excellence and compliance across all touchpoints. Key responsibilities include:Developing and implementing a quality assurance framework that aligns with industry standards and best practices.Managing and mitigating...

About the RoleThis Aviation Operations Assistant position requires a strong understanding of customer service principles and excellent communication skills to provide seamless support to customers and internal teams. The successful candidate will have a proactive approach to resolving customer inquiries and operational challenges.

Electrical EngineerWe are seeking an Electrical Engineer to join our Aeronautical Ground Lighting (AGL) team based in Melbourne. The successful candidate will have experience in Aeronautical Ground Lighting design, but we would also consider keen applicants with other electrical backgrounds who are passionate about broadening their skills into the aviation...

Job Overview:We are seeking an experienced Customer Support Solutions professional to join our team at Textron Aviation. As a key member of our Customer Support team, you will be responsible for resolving complex customer inquiries and collaborating with various functional areas to provide effective solutions.Key Responsibilities:Receive and respond to...

Customer Support RoleThis Support Services Expert role plays a vital part in ensuring excellent customer service. Working closely with the Customer Support team, this position resolves escalated and priority customer support matters efficiently.Main ResponsibilitiesManages priority and escalated customer support matters, including finding alternative...

Job OverviewCessna Aircraft Company is a global leader in private aviation, empowering people with the freedom of flight. As a Customer Service Support Staff, you will be part of our dynamic team that inspires the journey of flight for nine decades.About the RoleWe are seeking a detail-oriented and organized individual to assist our Customer Service Managers...

At Cessna Aircraft Company, we empower people with the freedom of flight. As a key member of our team, you will play a vital role in supporting our Customer Service Managers and upcoming iMRO transition.Job DescriptionThis role involves providing administrative support, coordinating communication between departments, and ensuring smooth coordination between...

Company OverviewLeidos Australia delivers innovative solutions that protect and advance the Australian way of life.We are a leading technology business at the forefront of innovation, with over 2000 local experts working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection, and health markets.

What We OfferWe provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft...

Aviation Security Site Manager - Rockhampton Airport The Position:This role holds accountability for contributing to the seamless running of the designated area. This role is an advocate for Trident Aviation and Transport and is focused on being an integral part of the engaged aviation team. The role is tasked with leading the Trident Aviation Services team...