Dynamic Operations Lead for Tasmania

6 days ago

Launceston, Tasmania, Australia Mantra Charles Hotel Full time
Job Description

Company Overview

Accor, a world leader in the hotel industry, operates in 110 countries with over 5,000 hotels and 10,000 restaurants and bars. The group's integrated hotel ecosystem is one of the most diversified in the sector, offering a range of brands, from luxury to economy, exclusive lifestyle concepts, and venues for entertainment.

The company has a portfolio of incomparable brands, led by more than 300,000 employees worldwide. Accor's loyalty program, ALL - Accor Live Limitless, benefits over 65 million members.

Salary

We offer a generous salary exceeding industry standards, providing a comfortable living in Tasmania. When working away from your base location, your travel, accommodation, and dining expenses are covered.

Job Responsibilities

  • You will guide numerous hotel day-to-day operations with expertise, taking on leadership roles as needed.
  • Lead & mentor the Front Office Team, nurturing their growth and building their skills within a supportive environment.
  • Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.
  • Contribute to roster planning and preparation, ensuring seamless hotel operations.
  • Embody authenticity and let your unique self-shine in every shift.

Required Skills and Qualifications

  • Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager.
  • Knowledge of Sihot PMS is advantageous.
  • Ability to multitask and thrive under pressure, fueled by epic organisational and time management skills.
  • Masterful in the art of both written and spoken communication.
  • Capable of embracing a flexible rotating schedule, including multiple locations, nights, weekends, and public holidays.

Benefits

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you.
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
  • Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy.
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
  • Worldwide Opportunities - We are a world leading hotel operator, offering limitless opportunities to grow your career.

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