Food and Beverage Service Associate

2 months ago


Manly Vale, Australia Accor Full time
Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at Accor. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Guest Service: Greet and welcome guests, assist with enquiries and restaurant bookings, and ensure their needs are met throughout their dining experience.
  • Food and Beverage Service: Assist guests with menu offerings, take orders accurately, and ensure timely delivery of food and beverages.
  • Food Safety and Hygiene: Maintain a clean and hygienic food service environment, adhering to Accor's Food Safety Program and ensuring awareness of allergies and dietary requirements.
  • Teamwork: Collaborate with colleagues to ensure seamless service delivery, maintain a positive attitude, and provide exceptional customer service.
Requirements
  • Customer Service Skills: Ability to anticipate and focus attention on guest needs, being professional and welcoming.
  • Communication Skills: Confident and articulate communication, negotiation, relationship, and networking skills.
  • Food Safety Awareness: Awareness of food safety practices preferred.
  • Responsible Service of Alcohol: Responsible Service of Alcohol certificate.
What We Offer
  • Competitive Salary and Benefits: Accor Group Benefits Your Way, including Employee Assistant Program, Birthday day off, discounted gym membership, and more.
  • Opportunities for Growth: Career development opportunities within Accor, enabling you to grow and learn every day.
  • Work-Life Balance: Flexible work arrangements and a supportive work environment.


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