Food and Beverage Operations Manager

2 months ago


Manly Vale, Australia AccorHotel Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for ensuring the efficient operation of our food and beverage service function, providing exceptional customer service, and maintaining the highest standards of quality and safety.

Key Responsibilities
  • Food and Beverage Service: Ensure that our guests receive exceptional food and beverage service, including taking orders, serving food and drinks, and handling customer complaints in a professional and courteous manner.
  • Team Management: Supervise and train a team of food and beverage staff, providing guidance and support to ensure that they are equipped to provide excellent service to our guests.
  • Inventory Management: Manage inventory levels, including ordering supplies, monitoring stock levels, and implementing cost-saving measures to minimize waste and optimize profitability.
  • Quality Control: Ensure that all food and beverages are prepared and presented to the highest standards, and that all health and safety protocols are followed at all times.
  • Customer Service: Provide exceptional customer service, responding to guest complaints and feedback in a professional and courteous manner.
Requirements
  • Experience: Minimum of 2 years of experience in a food and beverage supervisory role, preferably in a hotel or hospitality environment.
  • Qualifications: Responsible Service of Alcohol certification, and a strong knowledge of a variety of beverages, including beer, wine, spirits, and cocktails.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment and provide exceptional customer service.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including a range of employee benefits and perks.
  • Opportunities for Career Advancement: We are committed to helping our employees develop their careers and achieve their goals, with opportunities for career advancement and professional development.
  • Collaborative and Supportive Team Environment: We have a collaborative and supportive team environment, with a focus on teamwork, communication, and mutual respect.


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