Data Centre Infrastructure Specialist

1 day ago

North Ryde, New South Wales, Australia Cerner Full time

About the Role

We are seeking a highly skilled Data Centre Technician to join our team. As a Data Centre Technician, you will be responsible for the installation, monitoring, maintenance, support, and optimisation of all production server hardware and software.

Key Responsibilities

  • Review and action incoming and open tickets, prioritising work based on ticket severity.
  • Participate in the installation, monitoring, maintenance, support, and optimisation of all production server hardware and software.
  • Provide escalated second-level technical support for complex issues, which may include leading problem management cases and providing management updates.
  • Communicate confidently and clearly with all stakeholders.
  • Maintain strong adherence to processes and act as a process champion.
  • Understand internal customer problems and deliver timely technical solutions.
  • Work on a rotating shift basis, including on-call.
  • Background in Linux.
  • Knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling).

About Us

Cerner is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

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