Leading Student Services Coordinator

23 hours ago

Parramatta Park, Queensland, Australia beBeeManagement Full time $142,145
Student Services Manager

We are seeking a highly organized and efficient individual to lead our student services team. This is a maternity leave replacement role on a fixed-term contract for 7 months.

Key Responsibilities:
  • Oversight and coordination of various student support services to ensure a seamless and positive experience for our diverse student population.
  • Leadership in the provision of high-quality student services and engagement, student administration, non-academic student support, and tuition fee collection and debt management for continuing students.
Success Criteria:
  • Efficiency of student administration procedures implemented with minimal errors.
  • High levels of student engagement in extra-curricular activities.
  • High student satisfaction scores related to the quality of campus facilities, student support, engagement, and administration.
  • Compliance against the Higher Education Standards Framework and National Code relating to this role.
  • Efficient management of related resources within approved expense budgets.
Requirements:
  • Demonstrated leadership experience across student services in a higher education context.
  • Demonstrated ability to collaborate across networks.
  • Demonstrated ability to work independently and initiate change.
  • Demonstrated ability to work with changing priorities.
  • Strong experience working with international students.
  • Excellent communication skills.
  • Experience within a regulated education environment.
Preferred Qualifications:
  • Tertiary qualifications at the postgraduate level in a relevant discipline area.
About Us:

We promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff feel safe, supported, and given opportunities to thrive.

How to Apply:

All applicants must have full working rights within Australia to be considered.

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