Front Office Leadership Role

3 days ago

Melbourne, Victoria, Australia beBeeFrontOfficeLead Full time $60,000 - $80,000
Executive Front Office Lead

We are seeking a highly motivated and detail-focused individual to lead our front office operations as an Executive Front Office Lead.

This key role will be responsible for the strategic management of front office financial procedures, ensuring accuracy and compliance with established protocols.

  • Collaborate closely with the Operations Manager to optimize scheduling, team development, and performance evaluations.
  • Oversee and manage all aspects of front office operations, including staff supervision, customer service delivery, and guest experience enhancement.
  • Develop and implement effective strategies to improve operational efficiency, reduce labour costs, and enhance overall guest satisfaction.
  • Monitor and analyze daily operational and financial reports to inform strategic decisions and drive business growth.

As a key member of our hospitality team, the successful candidate will possess excellent communication and interpersonal skills, with the ability to work collaboratively with other departments to deliver seamless service.

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