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Retail Operations Director
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As a seasoned retail leader, you have the opportunity to make a lasting impact in our dynamic and ever-evolving industry. Your expertise will be instrumental in driving real results and shaping the future of retail.
About the Role- Lead a portfolio of stores across NSW, driving performance and inspiring teams to deliver exceptional customer experiences.
- Embed a coaching culture where people thrive and teams succeed together.
- Empower Store Managers to deliver outstanding service and sales, fostering a collaborative and results-driven environment.
- Drive key performance indicators, cost control, wage management, and profitability, ensuring a strong bottom line.
- Champion visual merchandising, compliance, operational standards, and brand integrity, upholding the highest standards in retail excellence.
- You possess proven leadership experience at multi-site level, with a track record of success in driving business growth and development.
- You are an effective coach and team developer, with a passion for helping others achieve their full potential.
- You have a customer-first mindset, prioritizing exceptional customer experiences and operational excellence.
- You are a resilient and agile leader, with strong communication, influence, and problem-solving skills, adept at navigating complex challenges and opportunities.
We are a leading retailer and wholesaler of fashion and comfort footwear, driven by a commitment to quality, innovation, and customer satisfaction. Join us and become part of a dynamic and growing organization that values its people and strives for excellence in all aspects of business.
