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Disability Services Manager
2 months ago
About Crescent Respite
Crescent Respite is a pioneering organization in the field of psychotherapy, committed to providing person-centered care and innovative solutions for individuals with diverse needs. Our mission is to empower people with disabilities to thrive in an inclusive society.
Job Summary
We are seeking a passionate and experienced Disability Team Leader to lead our team of residential support workers and manage our various accommodations across Melbourne. This full-time, hybrid role offers a dynamic opportunity to make a direct impact on the well-being of our clients.
Key Responsibilities
- Overall leadership and management of our SIL and Respite houses.
- Responsible for the rostering of all direct support staff within your houses, including monitoring of absenteeism and recommendations for escalation.
- Complete all paperwork, including medication re-orders, transportation, visitor logs, and other administrative tasks.
- Understanding client needs to match appropriate skilled staff to clients, delivering services in line with their care plan.
- Supervision of support workers on a regular basis, maintaining and building relationships with existing Participants and key referrers.
- Supporting Participants, their families, and carers to understand and access our services and policies.
- Nurturing a network of connections across the disability and community care sector.
- Develop and Maintain Operational Administrative Systems, Procedures, and Processes to Support Effective Management of all areas of Service Delivery.
- Reporting incidents immediately in line with the NDIS Incident reporting.
- Management of accommodation budget and expenditure.
Selection Criteria
- At least 12 months of experience in a similar role, preferably in the Disability or Community services sector.
- Certificate III or above in Disability, Community Services, or equivalent.
- Passionate to work alongside clients with disability and a customer service-focused approach.
- Experience working with rostering systems and Microsoft 365 suite.
- Proficient written and verbal communication skills.
- Willingness to travel to the SIL houses and Respite Facility across Melbourne.
Mandatory Compliance Requirements
- NDIS Worker Screening Check.
- Valid Victorian Working with Children Check.
- Current First aid and CPR certificate.
- Current Victorian Driver's License.
- Satisfactory National Police Certificate obtained within the last 6 months.
