Disability Services Manager

1 month ago

Melbourne, Victoria, Australia Crescent Respite Full time
{"title": "Disability General Manager", "description": "About Us

Crescent Respite is a leading provider of NDIS services, dedicated to delivering high-quality, personalized care to individuals with diverse needs. Our mission is to revolutionize psychotherapy practices and create a supportive environment where individuals can thrive.

Job Summary

We are seeking an experienced Disability General Manager to oversee our SDA/SIL accommodations in Melbourne. The successful candidate will be responsible for managing staff rostering and adjustments, overseeing staff management and data/record management, and ensuring the seamless operation of our facilities.

Key Responsibilities
  • Service Delivery Oversight: Lead the delivery of services, ensuring they meet safety standards, respect individual autonomy, and align with personalized assessments and plans.
  • Client Intake and Assessment: Manage the intake and assessment process for new clients, including drafting service agreements, schedules of support, and accurately interpreting NDIS line items.
  • Budgeting and Financial Planning: Develop and oversee the budget for SIL/Respite facilities, focusing on financial sustainability and identifying potential funding opportunities.
  • Community Living Solutions: Develop suitable and sustainable long-term community-based living options for clients.
  • Leadership: Provide direction, support, and performance management for staff members, ensuring efficient coordination and effective guidance.
  • Data and Records Compliance: Ensure adherence to legislative and administrative requirements in the creation, handling, and reporting of client, staff, and service delivery information.
  • Occupational Health and Safety: Implement and monitor WHS policies, procedures, and practices to maintain a safe work environment in compliance with relevant legislation and organizational standards.
  • Stakeholder Relationship Management: Foster and maintain strong relationships with clients, their families, community organizations, and practitioners to support effective service delivery and collaboration.
Selection Criteria
  • At least five years of experience in a management role in disability respite care or similar.
  • Previous management experience working with a NDIS provider is essential.
  • A diploma in a related field of community services, disability, social or equivalent.
  • Experience in managing a team and coordination with team leaders and external stakeholders.
  • Understand the compliances requirements within the NDIS framework.
  • Experience in conflict management and resolution.
  • Proficient written and verbal communication skills.
  • Willingness to travel to the SIL houses and Respite Facility - Western Suburbs/Southeastern.
Mandatory Compliance Requirements
  • NDIS Worker Screening Check.
  • Valid Victorian Working with Children Check.
  • Current First aid and CPR certificate.
  • Current Victorian Driver's License.
  • Satisfactory National Police Certificate obtained within the last 6 months.

We offer a supportive and inclusive work environment, comprehensive training, and opportunities for personal growth and advancement. If you are a motivated and experienced professional, please submit your resume and cover letter addressing the selection criteria.

"}

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