Disability Services Manager

3 weeks ago

Melbourne, Victoria, Australia Crescent Respite Full time

About the Role

Crescent Respite is seeking a highly skilled and experienced Disability General Manager to oversee the delivery of services across our SDA/SIL accommodations in Melbourne.

This key role involves comprehensive management of staff rostering and adjustments, staff management, data and record management, and the full operation of accommodations. The successful candidate will work closely with our dedicated Team Leader and other service sector stakeholders to ensure the seamless functioning of our facilities while prioritizing the health and well-being of both staff and participants.

Key Responsibilities

  • Service Delivery Oversight: Lead the delivery of services, ensuring they adhere to safety standards, respect individual autonomy, and align with personalized assessments and plans.
  • Client Intake and Assessment: Manage the intake and assessment process for new clients, including drafting service agreements, schedules of support, and accurately interpreting NDIS line items.
  • Budgeting and Financial Planning: Develop and oversee the budget for SIL/Respite facilities, focusing on financial sustainability and identifying potential funding opportunities.
  • Community Living Solutions: Spearhead the development of suitable and sustainable long-term community-based living options for clients.
  • Leadership: Provide direction, support, and performance management for staff members, ensuring efficient coordination and effective guidance.
  • Data and Records Compliance: Ensure adherence to legislative and administrative requirements in the creation, handling, and reporting of client, staff, and service delivery information.
  • Occupational Health and Safety: Implement and monitor WHS policies, procedures, and practices to maintain a safe work environment in compliance with relevant legislation and organizational standards.
  • Stakeholder Relationship Management: Foster and maintain strong relationships with clients, their families, community organizations, and practitioners to support effective service delivery and collaboration.

Selection Criteria

  • At least five years of experience in a management role in disability respite care or similar.
  • Previous management experience working with a NDIS provider is essential.
  • A diploma in a related field of community services, disability, social or equivalent.
  • Experience in managing a team and coordination with team leaders and external stakeholders.
  • Understand the compliances requirements within the NDIS framework.
  • Experience in conflict management and resolution.
  • Proficient written and verbal communication skills.
  • Willingness to travel to the SIL houses and Respite Facility - Western Suburbs/Southeastern.

Mandatory Compliance Requirements

  • NDIS Worker Screening Check.
  • Valid Victorian Working with Children Check.
  • Current First aid and CPR certificate.
  • Current Victorian Driver's License.
  • Satisfactory National Police Certificate obtained within the last 6 months.

Crescent Respite values lived experience of mental health recovery and diversity in our workplace. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability and people from diverse cultural and linguistic background.

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