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Tenant Empowerment Specialist

3 weeks ago

Brisbane, Queensland, Australia beBeeTenancy Full time $60,000 - $80,000
Job Description

We are seeking a highly skilled and compassionate Tenancy Advocate to join our team. In this role, you will play a vital part in empowering vulnerable tenants through expert advice, proactive dispute mediation, and education on tenancy laws.


About the Role

This is a full-time (or 0.8) on-site position that offers the opportunity to make a direct impact on the lives of those who need it most. You will work closely with clients, landlords, and other stakeholders to provide tailored support and advocacy.


Your Key Responsibilities
  • Providing expert advice on tenancy laws and regulations
  • Meditating disputes between tenants and landlords
  • Educating clients on their legal rights and responsibilities
  • Conducting client interviews and meticulously reviewing tenancy agreements
  • Providing strong advocacy and support during tribunal hearings

Qualifications and Requirements

To be successful in this role, you will require:

  • A strong grasp of tenancy law, particularly the Residential Tenancies and Rooming Accommodation Act 2008 and its updates
  • Proven experience in advocacy, negotiation, and conflict resolution
  • Exceptional communication skills (both written and verbal)
  • Ability to work autonomously and collaborate effectively with a team
  • A genuine sense of empathy for and understanding of vulnerable populations
  • Meticulous and timely record-keeping skills
  • A bachelor's degree in law, social work, or a related field (preferred)
  • Previous experience in a tenancy or advocacy-related role (highly regarded)

Why Join Us?

In this role, you will have the opportunity to make a meaningful difference in the lives of vulnerable individuals. You will be working in a dynamic and supportive team environment, with opportunities for growth and development.