Customer Experience Champion

1 week ago

Melbourne, Victoria, Australia beBeeFashion Full time

Delivering exceptional customer experiences is at the heart of everything we do. As a sales professional, you will collaborate with your team to achieve this goal through knowledgeable service and seamless execution of operational processes.

Key Responsibilities:

  • Our customers are always put first by providing an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
  • Utilise tools available to keep yourself up-to-date with the latest products so you can share that knowledge with your customer.
  • Contribute to the smooth operations of the store through effective management of stock and loss prevention.
  • Ensure visual merchandising is maintained and the store is visually presented in accordance with brand standards.
  • Live and role model the company values, collaborating with your store team to deliver results.

Required Skills and Qualifications:

  • A true passion for fashion with exceptional customer service skills.
  • Proactive with good problem-solving skills.
  • A natural optimism and helpful enthusiasm in everything you do.
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
  • Embodies the company's can-do attitude and demonstrates a passion for our brands and customer-obsessed culture.

Benefits:

  • Be part of an established and trusted iconic Australian brand.
  • Reward and recognition through generous employee discounts of 40% across all of our Brands.
  • A genuine and open high-performing culture that has fun and celebrates success.
  • Opportunity to become involved in our Corporate Social Responsibility program, supporting our community partnerships.

About Us:

We are an Australian fashion brand delivering on-trend pieces that capture fashion's latest mood.

We're a daily source of inspiration empowering today's women to express themselves through our collections wherever their life or ambition may take them.

We mix directional must-haves with beautiful basics then add the finishing touches with fashion-forward accessories.

We are the Style Authority.

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