Client Facing Administrator
1 week ago
Job Title
">- Clinical Administration is a customer-facing role that involves managing the day-to-day operations of our clinics.
We are seeking a dedicated and hands-on customer service/admin professional to join our team at our brand new start-of-the-art hearing clinic in Toowoomba, QLD.
">Key Responsibilities:
">- Welcome clients and manage their experience for optimal outcomes
- Schedule and confirm appointments for clients
- Provide administrative support to clinicians (Audiologists/Audiometrists)
- Efficiently manage the day-to-day operations of our clinics
- Learn and competently use a range of software and applications
Requirements:
">- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation, and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids
- Prior experience in customer service/admin
Benefits:
">- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Paid Parental Leave
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
- A values-driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning
About Us
">Our company is a leading provider of hearing health care services with a network of clinics nationwide. We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love. Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
">Seniority Level: Entry level
">Employment Type: Part-time
">Job Function: Customer Service
">Industries: Medical Equipment Manufacturing
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