Customer Service Leadership Role

2 weeks ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000

Job Summary:

As a Retail Leader, you will be responsible for overseeing the day-to-day operations of our customer service department and front-of-store activities.

Key Responsibilities:

  • Manage and coordinate team members to meet sales targets, cost control requirements, and rostering needs.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements:

To succeed in this role, you will need:

  • Previous experience working in a fast-paced customer-facing environment.
  • Proven leadership skills to lead, coach, and develop your team.
  • Strong communication and interpersonal skills.

What We Offer:

We provide a competitive compensation package, including:

  • A 5% discount on all year-round supermarket and liquor purchases.
  • Double discounts at various times.
  • Recognition through our digital platform 'mythanks'.
  • Structured learning pathways.
  • Novated car leases.

At our organization, we value diversity and inclusion in the workplace. We welcome applications from people of all backgrounds and abilities.

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