Customer Experience Representative

23 hours ago

Melbourne, Victoria, Australia beBeeFashion Part time $45,000 - $65,000

Job Title: Customer Experience Representative

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About the Role: As a valued member of our retail team, you will play a key part in delivering exceptional customer experiences that leave a lasting impression.

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Key Responsibilities: Your primary responsibilities will include greeting customers with warmth and enthusiasm, providing high-quality service at every touchpoint, processing deliveries and maintaining stock levels, and creating memorable shopping experiences through proactive service and collaboration with your team.

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Qualifications: A customer-focused approach, proactive nature, and willingness to learn are essential for this role. While previous experience in customer service is beneficial, it is not mandatory.

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  • You have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
  • You use your initiative to provide customers with a memorable shopping experience.
  • You seek opportunities to improve everyday processes and routines and take proactive action where needed.
  • You listen to and show interest in others' ideas and opinions.
  • You're honest and genuine in your approach.
  • You're interested in fashion and trends.
  • You're communicative, positive, and open-minded.
  • You're willing to learn and adapt.
  • You're collaborative, inclusive, and supportive of others.

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