IT Operations Specialist
4 weeks ago
We are seeking an IT Operations Specialist to join our Service Delivery team in Insurance Technology. This is a great opportunity for a junior to work with our team and receive excellent exposure to IT Operational processes for Critical systems.
As an IT Operations Specialist, you will play a crucial role in ensuring the smooth operation of IT applications within a portfolio. You will work under a Service Delivery Manager and collaborate with both internal and external teams using SIAM and ITIL processes.
Key Responsibilities- Work with SIAM and Service Delivery Practices to ensure run activities performed by partners are carried out to agreed ITIL process standards and SLAs
- Understand and communicate system requirements to operational teams
- Work with technical staff and leaders in managing changes and incidents
- Monitor Service Management processes and ensure continual service improvements
- Ideal candidate will have 1-2 years' experience in Software development life cycle
- Good knowledge and experience of ITSM and IT Operations
- Familiarity with service management processes such as Incident, Change, Problem, Release, and Knowledge
- Knowledge of REST APIs, Python, Groovy, Springboot, and Deployment process
- Excellent stakeholder and communication skills
- Competitive benefits package and flexible work culture
- Excellent discounts on a range of retail favourite stores as well as banking and insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave
- Invest in your brighter future with ongoing study support and career development programs
This role offers a salary range of AUD $70,000 - AUD $90,000 per annum, depending on experience, plus superannuation and other benefits. If you are motivated and passionate about delivering exceptional results, we encourage you to apply.
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IT Operations Specialist
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