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Store Operations Leader

3 weeks ago

Portland, Australia beBeeCustomerFocused Full time $90,000 - $120,000
Job Overview

This role involves leading the day-to-day store operations, driving team members to create memorable experiences for customers and help them complete their DIY projects. The successful candidate will take pride in maintaining a visually appealing store and supporting business objectives through effective visual merchandising.

  • Support senior leaders to achieve operational goals
  • Deliver exceptional customer service by setting a positive example
  • Coach team members on best practices
  • Induct and train new hires
  • Ensure that merchandise meets quality standards
  • Manage stock levels effectively
Key Responsibilities
  • Previous experience supervising a team in a fast-paced retail environment
  • A passion for delivering outstanding customer service and developing team members
  • Ability to coach and develop others, provide constructive feedback, and get the best out of a team
  • Capacity to achieve results and maintain standards by working collaboratively with team members
  • Open communication style and approachability when interacting with customers
  • Willingness to learn about new products and stay up-to-date with industry trends
  • Ability to work on your feet assisting customers across various retail hours
Our Organization

We are a leading retailer of home improvement and lifestyle products in Australia and New Zealand. Our company operates from a network of stores, trade centers, frame and truss sites, and online platforms. By joining our diverse and passionate team, you'll have opportunities to grow, develop, have fun, and make a positive difference – to our customers and the communities where we live and work.