Event Delivery Director

7 days ago

Melbourne, Victoria, Australia beBeeOperations Full time $92,332 - $104,762

Job Overview

The Venue Operations Manager plays a pivotal role in driving the success of events by leading and managing a team of venue supervisors and event delivery staff. Key responsibilities include delivering exceptional customer service, ensuring seamless event execution, and fostering outstanding working relationships with stakeholders.

Main Objectives:

  • To lead the Venue Supervisor team to achieve excellence in customer service delivery and venue presentation.
  • To oversee the operational efficiency of our event management system, integrating event processes for seamless and accurate delivery.
  • To cultivate strong relationships with internal and external stakeholders, including tenants and service providers.
  • To ensure compliance with venue policies, council permits, and engineering documentation.
  • To prepare event delivery standards/documentation, including operational briefs, reports, traffic control plans, and contractor briefs.
  • To develop policies, procedures, and guidelines for event and venue operations to enhance business efficiency and mitigate risk.

Essential Skills:

  • Leadership and Team Management: Proven experience in effectively leading and managing a team of event operations employees, including venue supervisors and event staff.
  • Event Operations Expertise: Demonstrated ability to successfully deliver a wide range of events, particularly large-scale outdoor events, showcasing expertise in managing complex venues and conducting event management analysis.

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