Business Enablement Manager

6 days ago

Melbourne, Victoria, Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Enablement Manager in our ANZ Q Program, you'll play a key role in partnering with ANZ Home Loans and OneTwo to implement a series of digital products that work together to optimise business processes driven by data, artificial intelligence, automation and business integrations.

Key Responsibilities

  • Provide strategic support to the Q Program Initiative Lead / OneTwo Business & Integration Lead, including working closely with the OneTwo / Q Program leadership team to ensure appropriate focus and funding is allocated to the most important priorities.
  • Assist in the preparation of executive papers for Board, ANZ Executive Committee, the Australia Retail Leadership Team and other working groups.
  • Project management of strategic operational initiatives within OneTwo.
  • Guide day-to-day operations of the OneTwo office to ensure the team is well-equipped and supported to operate effectively, overseeing finances and supporting people management.
  • Secretariat for various company meetings and forums that require collaboration and decisions, managing their charter, agenda, actions and cadence.
  • Work closely with OneTwo / ANZ finance business partners to manage funding, including financial forecasting, monitoring, reporting and tax compliance.
  • Accountable for reviewing and managing FTE and costs for the OneTwo business and, working closely with the ANZ PMO to manage FTE and costs across the Q program.
  • Accountable for resource and workforce planning across OneTwo / Q Program, including workforce strategy, succession and transition planning.
  • Effectively contribute to the people and culture approach across OneTwo / Q Program including people development planning and execution, reward and recognition initiatives, triaging and consolidating feedback to the Leadership Team.
  • Contribute to embedding the operating model, overseeing implementation and operational effectiveness (e.g. establishing communities of practice and appropriate rhythms).

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Business Partnering experience, with a focus on operations management.
  • Experience in business enablement activities, including stakeholder engagement with senior management, process optimisation, preparing Executive level Committee papers, managing leadership team meetings.
  • Proven track-record in strong financial management, including managing budgets, costs and resources.
  • Project management and organisational skills. Strong ability to plan, execute and monitor initiatives to ensure timely delivery and alignment to goals.
  • Experience in HR processes, employee relations, people development, performance management and talent acquisition.
  • Previously managed or experience in governance activities for official committees and forums.
  • A pro-active nature and ability to manage ambiguity while working in a fast-paced environment, embarking on uncharted territory.
  • An ability to connect with people to drive outcomes, anchoring your approach in ANZ's values and behaviours.

Why join us?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 78958.

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