Vacation Experience Ambassador

3 weeks ago


Brisbane, Queensland, Australia Travel + Leisure Co. Full time

Put the World on Vacation with Us

At Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you will play a crucial role in our front desk operations, ensuring seamless check-ins, providing local area information, and maintaining accurate records. We are seeking a dynamic and customer-focused individual to join our team at the Kirra Beach Resort.

Your Key Responsibilities

  • Greet and register owners and guests, providing a warm and welcoming experience.
  • Offer personalized recommendations for local attractions and activities.
  • Maintain accurate records and complete all department-related paperwork.
  • Utilize communication equipment, including telephones, fax machines, and computers.

Your Benefits

  • Opportunities for professional development and growth.
  • Discounted hotel stays across our global network.
  • Recognition programs for outstanding performance.

What We're Looking For

  • Previous experience in a similar hotel or customer service role.
  • A genuine passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills.
  • Immaculate presentation and professional grooming standards.
  • High levels of computer literacy.
  • Experience with PMS systems is an advantage.


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