Key Business Process Lead for Student Administration
22 hours ago
As a highly skilled professional, you will play a pivotal role in driving business process improvement initiatives within the Academic Services Division at The University of Queensland. Reporting to the Coordinator of Business Enhancement, you will be responsible for leading the development of acceptance criteria and overseeing user acceptance testing for digitization and automation projects.
This role requires strong project management skills, including the ability to coordinate business readiness activities, manage the identification and resolution of bugs and defects, and collaborate with subject matter experts to design and develop reporting frameworks.
The successful candidate will have a degree completion with relevant experience or equivalent education/training, as well as proficiency in current technologies and knowledge of the University's structure, policies, and procedures.
Job Description- Project Implementation and Testing: Develop acceptance criteria, oversee user acceptance testing, identify and resolve bugs and defects, and coordinate business readiness activities.
- Reporting and Compliance: Monitor and report on usage, volumes, and compliance of digitized processes, identify deficiencies in current policies, and suggest improvements.
- Stakeholder Collaboration: Foster collaborative relationships with business, technical, and university stakeholders to analyze current procedures and establish improved processes and project requirements.
- Degree completion with relevant experience or equivalent education/training.
- Proficiency in current technologies.
- Knowledge of the University's structure, policies, and procedures.
- Strong problem-solving, communication, time management, and attention to detail skills.
- Effective interpersonal and negotiation skills to manage stakeholder expectations and build productive relationships.
As part of The University of Queensland community, you will enjoy a range of benefits, including:
- $92,000 - $99,500 per annum (HEW 6) plus a generous super allowance of up to 17%.
- A vibrant and inclusive work environment.
- An opportunity to work alongside the brightest minds from around the world.
- Access to flexible working arrangements, health and wellness discounts, and more.
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