Client Service Supervisor
5 hours ago
We are seeking a highly skilled and experienced Client Service Supervisor to join our team in the South West Sydney area. As a key member of our operations team, you will be responsible for supervising and assisting the Manager with multiple government sites, ensuring the delivery of high-quality cleaning services to our clients.
Key Responsibilities- Manage frontline employees' rosters, pays, and cleaning practices to ensure efficient and effective service delivery.
- Liaise with clients and employees on a regular basis to ensure satisfaction and resolve any issues promptly.
- Conduct HSE experience in toolbox talks and risk assessments to maintain a safe working environment.
- Provide professional presentation and customer service focus to all external and internal stakeholders.
- Develop and maintain strong working relationships with clients and employees.
- Working knowledge of work health and safety principles and practices.
- Experience in cleaning operations and supervising team members.
- Hold or be prepared to obtain a Certificate IV in Asset Maintenance.
- Ability to work productively with limited supervision in a team environment or alone.
- Must hold a driver's license.
- Exceptional communication and technology skills.
- Can-do attitude and willingness to jump in to ensure service delivery is achieved where required.
- Must have full-time work rights.
- Must have or be able to obtain WWC & NSW Police Clearance.
- Attractive salary + super + use of car + fuel.
- Onsite parking available.
- Opportunities to develop your career within our global organisation.
- Access to staff discounts with partner companies.
- Form and develop an enormously successful team who outperform year on year.
This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children, NSW POLICE clearance and Government Clearance.
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.
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