
Technical Support Specialist
1 week ago
We are seeking a skilled professional to fill the role of Desktop Support Officer. The successful candidate will provide high-quality, onsite technical support to our customers.
Key ResponsibilitiesYour key responsibilities will include ensuring the smooth day-to-day operations of our customers' technology systems. You will work closely with your colleagues to determine processes that require improvement or can be handled more efficiently.
- Ensure technology systems operate smoothly and efficiently.
- Work collaboratively with colleagues to improve processes and efficiency.
- Identify problems or requests that don't have an existing process and collaborate with peers to develop and implement one.
- Ensure documentation and procedures are always up to date.
- Take ownership of day-to-day technology issues.
- Deal with external 3rd party organisations.
Our company offers a range of benefits to its employees.
- Extensive training and development opportunities.
- Extensive discounts and benefits.
- A choice of IT equipment.
- Fun team events.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.
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