Administrative Credit Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCredit Full time $90,000 - $130,000
Job Overview:

The primary responsibility of this role is to provide administrative support for credit management operations.

  • Manage and maintain accurate records of customer inquiries and correspondence.
  • Process and verify funds transfer requests raised by customers in a timely manner.
  • Identify and resolve issues related to bounced back refunds for Accounts Payable.
  • Own and manage the disconnection process, ensuring seamless execution.
  • Act as a liaison between mercantile agents and internal teams to address queries and requests.
  • Update and manage default listings in Equifax to ensure data accuracy.
  • Assume ownership of the credit legal/bankruptcy process, including tasks and enquiries.
  • Collaborate with the Account Receivables team to ensure smooth operation.
  • Continuously identify opportunities for process improvement in services, systems, processes, and procedures.
Requirements:

To succeed in this role, you should have:

  • Experience working in a Credit Management environment, preferably in the Energy Sector.
  • Proven ability to build strong relationships with stakeholders through effective communication skills.
  • Excellent written and verbal communication skills.
What We Offer:

Our organization values its employees and strives to create a positive work environment. As a member of our team, you can expect:

  • A dynamic and supportive workplace culture.
  • Ongoing training and growth opportunities.
  • A comprehensive benefits package, including wellness programs and volunteer leave.
About Us:

We are a forward-thinking organization dedicated to providing excellent service to our customers and employees alike. Our offices are located in Cambridge and Melbourne, offering flexibility to occasionally work from home.

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