Tenant Support Specialist

22 hours ago

Melbourne, Victoria, Australia beBeeCompassionate Full time $72,751 - $88,336
About the Role

We are seeking a dedicated and compassionate Tenancy & Property Officer to join our team. As a key member of our community, you will play a vital role in promoting and supporting the wellbeing of vulnerable individuals.

Key Responsibilities
  • Manage and maintain tenancies, ensuring a safe and comfortable living environment for tenants.
  • Provide support and information on services, helping clients navigate the complex world of housing and tenancy management.
  • Assess client needs and provide comprehensive advice on housing options, ensuring the best possible outcomes for all parties involved.
  • Prepare routine cases with established procedures and represent the department at tribunals.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  • Excellent problem-solving skills, with the capacity to think critically and creatively in high-pressure situations.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and mutual respect.
  • Proficiency in using relevant software and systems, with a willingness to learn new technologies and adapt to changing circumstances.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and comprehensive benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment, with a focus on work-life balance.
How to Apply

If you are passionate about making a positive difference in the lives of others, we encourage you to submit your application, including a cover letter and CV.

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