
Digital Adoption Specialist
4 days ago
Key responsibilities of this role include
">Managing the implementation of a digital adoption platform across the company's digital assets to ensure seamless integration and optimal user experience.
Assessing needs and use cases, designing impactful solutions, measuring results, and iterating to drive optimal outcomes.
Collaborating with stakeholders to deliver software readiness, communications, and training.
Driving agile development processes to deliver new features and functionality.
Measuring and evaluating the impact of solutions against key performance indicators.
Seeking feedback and obtaining consensus across stakeholders throughout the project lifecycle.
Influencing and delivering in an environment with multiple stakeholders, competing priorities, and timelines.
Understanding technical possibilities and limitations to troubleshoot and maintain implementations over time.
Required skills and qualifications:
- Experience with WalkMe building and familiarization with software deployment, APIs, and system integrations.
- Knowledge of HTML, CSS, and/or JavaScript is desirable.
- 1-3 years of professional services experience is advantageous.
- Proficiency in Microsoft Suite (Excel, Word, PowerPoint) is required.
- Background in UX design, learning and development, change management, or project management is an added advantage.
- A bachelor's degree in an IT-related field or 3 years of IT industry experience is preferred.
Benefits:
A culture that prioritizes employee pride and offers a team environment like no other in the industry.
Access to ongoing skills development through a comprehensive learning program.
Exclusive staff discounts on products and services from leading retailers, health and wellness providers, and financial planners.
Generous travel discounts for flights, hotels, tours, cruises, travel insurance, attractions, and more.
Flexibility in work arrangements, including Monday to Friday business hours with flexible options.
Career opportunities within a network of brands and businesses across the globe, promoting from within.
Corporate health discounts on health insurance plans for you and your family.
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