
Financial Fraud Prevention Specialist
17 hours ago
We are seeking a skilled Financial Crime Analyst to join our team. As the Financial Crime Analyst, you will play a critical role in preventing, detecting and investigating fraud impacting our customers.
Key Responsibilities- Liaise with customers via phone and email, providing education and exceptional service while discussing event details and gathering information using various investigation techniques.
- Prevent, detect and investigate fraud across all lending channels, including personal loans, credit cards and home loan applications.
- Identify and report fraudulent activity across all products and services, ensuring losses are minimised through prompt detection and recovery actions.
- Conduct comprehensive and detailed investigations in accordance with process and reporting requirements.
- At least 2 years' experience in the financial services industry or a similar role.
- Demonstrable experience and/or exposure to criminal investigation techniques, including evidence management and presentation.
- Consumer lending experience is highly regarded.
- Ability to work in a fast-moving environment, autonomously with minimal supervision.
As a force for good, we offer benefits to support development and wellbeing, flexible working options and discounts on products and services.
- Investing in your development and wellbeing with study leave and wellbeing coaching.
- Support for wellbeing and flexible work arrangements, including remote work options.
- Discounts on products and services to help achieve financial goals.
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