Fraud Prevention Specialist

20 hours ago


Brisbane, Queensland, Australia beBeefraud Full time $90,000 - $120,000
Job Description

As a Fraud Prevention Specialist, you will play a vital role in safeguarding our customers from financial crime. You will work closely with customers who have been impacted by fraud, discussing the details of the event while using various investigation techniques to gather information efficiently.

This is a 12-month fixed term contract located at our Brisbane Head Office. You will be part of a team that works collaboratively to prevent, detect and investigate fraud across all lending channels.

Responsibilities:
  • Liaising with customers via phone and email, who have been impacted by fraud, with a strong focus on providing education and exceptional service.
  • Preventing, detecting, and investigating fraud across all lending channels, including personal loans, credit cards and home loan applications.
  • Maintaining a strong focus on the identification and reporting of fraudulent activity across all products and services while ensuring fraud losses are minimised through prompt detection and recovery actions.


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