Customer Service Administrator
1 week ago
The successful candidate will be responsible for managing client and worker interactions with professionalism and empathy, ensuring exceptional customer service. They will foster strong relationships with clients and workers, promoting trust and confidence in the services provided.
Main Responsibilities:- Handling client and worker inquiries via telephone or email
- Building effective relations with clients and workers
- General administrative duties including printing, scanning and filing of documents into online systems and portals
- Providing support to the scheduler with ad-hoc scheduling and rostering requirements
- Australian work rights
- Qualification in Business Administration (desired but not mandatory)
- Applicable industry licenses, including NDIS and Blue Card
- National criminal history check (or willingness to obtain)
- Previous experience in a fast-paced administration or reception position
- Proven ability to manage challenging workloads and schedules
- Experience within an aged care/disability or healthcare setting
As part of your ongoing commitment, you are required to maintain and use your personal vehicle and insurance for work purposes; and uphold your professional registrations and licenses throughout your employment.
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Customer Service Administrator
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Customer Service Officer
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Customer Service Officer
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Caloundra, Australia Neumann Steel Pty Ltd Full timeOverviewJob Category: Call Centre & Customer ServiceWhy work for Neumann Steel?You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is...
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Customer Service Officer
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Caloundra, Australia Neumann Steel Pty Ltd Full timeOverviewJob Category: Call Centre & Customer ServiceWhy work for Neumann Steel?You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is...
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