Customer Service Officer

3 weeks ago

Caloundra, Australia Neumann Steel Pty Ltd Full time
Overview

Job Category: Call Centre & Customer Service

Why work for Neumann Steel?
You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.

With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.

What is the role?

Quick overview of the role

We\'re on the lookout for a skilled Customer Service Officer to become a valued member of our Caloundra team, working full-time. ThisCustomer Service Officer is responsible for front-line customer service, through face-to-face customer interaction, phone & email correspondence, and carrying out general business administration duties associated with branch sales and operations. This position is based at our Caloundra Branch.

What will you be doing?

  • Provide high quality over-the-counter customer service.
  • Support the warehouse with general administrative tasks and stock take functions.
  • Prioritise & enter sales orders& process any changes.
  • Ensure all administration tasks are completed within the requirements.
  • Develop & maintain knowledge ofkey roles in the branch.
  • Assist with stock take processes.
  • Coordinate administration & reporting of consumables.
  • Complete general branch & warehouse administration tasks.
Desired Skills and Experience

What are we looking for in the successful candidate?

  • Previous experience in customer service/administration.
  • Good knowledge of Microsoft Office applications – Word, Outlook & Excel.
  • High attention to detail.
  • Tidy appearance.
  • Previous experience in a sales/production environment preferred.
  • Certificate in Business Administration or similar qualification highly regarded.
  • Previous experience in the manufacturing or construction industry is advantageous.

What's in it for you

  • Free parking onsite.
  • Ongoing training and career opportunities internally & externally.
  • Free lunch on Friday's
  • Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program.

Our culture

Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we'd like to hear from you.


#J-18808-Ljbffr

  • Customer Service Officer

    2 weeks ago

    Caloundra, Australia Neumann Steel Pty Ltd Full time

    Overview Job Category: Call Centre & Customer Service Why work for Neumann Steel? You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is...

  • Customer Service Officer

    3 weeks ago

    Caloundra, Australia Neumann Steel Pty Ltd Full time

    OverviewJob Category: Call Centre & Customer ServiceWhy work for Neumann Steel?You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is...

  • Customer Service Officer

    2 days ago

    Caloundra West, Queensland, Australia Saddlery Trading Company Full time $45,000 - $60,000 per year

    CUSTOMER CARE OFFICERLOVE TO TALK HORSES?We have an opportunity to become a member of the Customer Service Team and talk horses all day long.Providing superior care to our customers from all over Australia, and sometimes internationally, your duties will include generating orders from web sales, telephone calls and emails, as well as providing product...

  • Customer Service Officer

    3 days ago

    Caloundra, Australia Neumann Steel Pty Ltd Full time

    **Introduction**: Why work for Neumann Steel? You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a...

  • Customer Service Manager

    4 weeks ago

    Caloundra, Australia OfficeHQ Pty Full time

    Customer Service Manager - Hybrid (Work From Home & Office)Add expected salary to your profile for insightsWhy is OfficeHQ the company for me?OfficeHQ is a global virtual reception company with a huge growth agenda. We support thousands of businesses with virtual reception solutions and we're continuously launching new products to help businesses grow. We...

  • Barista/customer Service

    3 days ago

    Caloundra, Australia Zarraffas Coffee Full time

    Zarraffa's Coffee Caloundra has positions available for Baristas to join their enthusiastic team. Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our...

  • Barista/customer Service

    3 days ago

    Caloundra, Australia Zarraffas Coffee Full time

    Zarraffa's Coffee Caloundra has positions available for Baristas to join their enthusiastic team. Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and enthusiasm and to ensure that we deliver on our...

  • Customer Service

    1 week ago

    Caloundra West, Queensland, Australia Neurock Pty Ltd Full time $45,000 - $65,000 per year

    Build a real career on the Sunshine Coast. No more city commutes.Are you looking for a rewarding, hands-on role with a respected local company? Neurock, a leader in the Australian building supply industry, is seeking a motivated and versatile Customer Service & Logistics Operator to become a key part of our Caloundra West team.This is a dynamic role that...

  • Depot Customer Service Representative

    4 weeks ago

    Caloundra, Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail, and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal Fibre Packaging provides a full service offering in corrugated cardboard box packaging. We have an exciting...

  • Depot Customer Service Representative

    4 weeks ago

    Caloundra, Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail, and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal Fibre Packaging provides a full service offering in corrugated cardboard box packaging. We have an exciting...