Claims Support Specialist
2 days ago
The Customer Advisor will be responsible for managing a portfolio of compensation claims in a timely and accurate manner. The role involves providing exceptional customer service, employing strong problem-solving skills, and maintaining a positive attitude in challenging situations.
Key Responsibilities:
- Manage a portfolio of compensation claims to ensure timely and accurate resolution.
- Provide clear information and support to claimants, delivering exceptional customer service.
- Navigate complex cases using strong problem-solving skills and deliver optimal outcomes.
Requirements and Qualifications:
- Prior experience in a corporate customer service role with problem-solving and administration skills.
- Excellent communication and customer service skills, with the ability to work effectively independently and as part of a team.
- Strong problem-solving abilities, attention to detail, and high levels of resilience and adaptability in a fast-paced environment.
- Previous experience in a claims advisory role is highly regarded.
What We Offer:
- A competitive salary package, including a base salary of approximately $85,000 per annum, plus benefits and opportunities for professional growth and development.
- A supportive and collaborative team environment, with opportunities for career advancement.
- A convenient Brisbane location with easy access to public transport, offering a great work-life balance.
How to Apply: Please submit your resume and cover letter via SEEK. The interview process will include a video interview, MS Teams interview, client interview, psychometric testing, criminal history check, and VEVO checks.
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