ICT Support Specialist

2 weeks ago


Brisbane, Queensland, Australia The State Of Queensland Full time
Job Overview
The State Of Queensland is seeking a highly skilled ICT Support Specialist to join the Technology Support team at Kedron Park Emergency Service Complex. This fixed-term, flexible full-time position will provide operational support services for technology assets, regionally located servers, and secure assets.

About the Role
This role requires proven experience in delivering customer-focused ICT support services for various solutions and information technologies in a complex operational environment. You will be responsible for building and sustaining relationships with stakeholders to deliver collaborative outcomes. The successful candidate will demonstrate accountability, professionalism, persistence, and transparency in executing results.

Key Responsibilities
* Provide operational support for technology assets, including troubleshooting, maintenance, and upgrades
* Facilitate service delivery for regional servers and secure assets
* Assist in broader project work where capability and capacity permit
* Build and sustain relationships with stakeholders to deliver collaborative outcomes

Requirements
* Proven high-level knowledge and experience in ICT support services
* Ability to gather insights and innovate to inform future practice
* Demonstrated ability to build relationships and deliver collaborative outcomes
* Accountability for execution and quality of results
* Research skills to stay up-to-date with emerging ICT trends and technologies

What We Offer
* Competitive salary: $103948 - $112946 per year, or $3984.30 - $4329.20 per fortnight
* Flexible full-time employment arrangement
* Opportunity to work in a dynamic and inclusive team environment

How to Apply
Please submit your application, ensuring you have downloaded all attachments and followed the instructions provided. Applications remain current for 12 months.

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