Student Service Manager

6 days ago

Melville, New York, Australia beBeeStudentSupport Full time $75,000 - $97,000
Job Description

The Department of Education, Western Australia is seeking a motivated Student Support Officer to join their team at Applecross Senior High School.

The foundations for success lie in the careful development of inclusive and welcoming learning environments. By creating forums within these environments and giving students a voice, we become aware of their collective needs, ensuring that the necessary support can be delivered for strategic improvement.

This role requires an individual who possesses excellent communication and interpersonal skills to establish effective working relationships with staff, parents/guardians and the community.

Key Responsibilities
  • Assist with administrative processes and provision of information to students, staff and parents, ensuring a responsive and effective student support service.
  • Collaborate and conduct discussions with staff, parents/guardians and the community to identify student absenteeism and truancy and to collect and provide case information.
  • Assist with the implementation of a range of school attendance strategies.
  • Support programs for individuals and/or groups of students.
  • Maintain accurate and up-to-date information and record systems
  • Establish and maintain strong communication and liaison networks within the school community and with other key stakeholders.
  • Provide support for special projects and across teams as required.
  • Plan and coordinate events both during the school day, evenings and weekends
  • Assist with maintaining physical and financial resources of the department.

A high level of organisational skills, experience in providing administrative support and ability to manage competing timelines are essential for this position.

Selection Criteria
  • Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to clients.
  • Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
  • Demonstrated experience in using computerised management information systems, including database, spreadsheet and word processing software.
  • Demonstrated effective organisational skills and experience in providing administrative support.

Candidates must be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.

Full details of the role and selection criteria are outlined in the attached Job Description Form (JDF).

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