Airport Experience Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $110,000

We're seeking an exceptional customer service professional to play a pivotal role in delivering a premium airport experience.

Key Responsibilities
  • Greet customers with a warm welcome and provide expert valet services.
  • Offer knowledge of the airport precinct to enhance their stay.
  • Creaturesurprising moments for customers through face-to-face interactions, phone assistance or support to our team.

You'll work collaboratively as part of a fast-paced and dynamic team, shaping the future of premium airport services.

Melbourne Airport is one of Australia's premier transport hubs and Victoria's gateway to the world. We're committed to creating connections that matter and enhancing the traveller experience across every aspect of our organisation.

We value diversity, inclusion and teamwork, with a culture that encourages all employees to Be You, Think Big, Own it and Work Together.

About the Role

The successful candidate will have:

  • Previous customer-facing experience.
  • A genuine passion for providing excellent customer service.
  • Full manual VIC drivers licence and a clean driving record.

We offer a range of benefits, including access to airport car parking, hotel discounts, wellbeing initiatives, and career development opportunities.

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