Customer Experience Manager

6 hours ago


Townsville, Queensland, Australia beBeeCustomerService Full time $66,930 - $76,186
Key Role in Customer Service Delivery

This pivotal position plays a key role in providing outstanding customer service to patrons and working collaboratively with colleagues to champion growth and deliver corporate objectives.

About the Position

This position will provide front of house customer service along with operational support to gallery services, working closely with all staff members in delivering a range of services and programs under the direction of the Galleries Director.

Essential Skills and Qualifications

Our ideal applicant will have experience in providing front of house management, including reception, gift shop, ticketing, telephone, information, and email communications to visitors to both Perc Tucker Regional Gallery and Pinnacles Gallery.

What We Offer
  • 17.5% annual leave loading
  • Up to 5 weeks annual leave
  • Up to 3 weeks Personal/Carers Leave
  • 14 weeks paid Parental Leave
  • Domestic and Family Violence Leave
  • Natural Disaster Leave
  • Up to 13.5% Superannuation employer contribution for contributing members
  • Salary Sacrifice opportunities
  • Learning and Development opportunities
  • Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
  • Employee Loyalty Program offering discounts at selected local businesses
  • Employee Assistance Program


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