Claims Resolution Specialist

4 days ago

Rockhampton, Queensland, Australia beBeeInsurance Full time $60,000 - $100,000
Insurance Claims Adjuster

We are seeking an experienced and qualified Insurance Claims Adjustor to undertake quality workmanship ensuring vehicles are returned to their pre-accident condition.

Key Responsibilities:
  • Providing excellent customer service to clients and work providers
  • Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  • Completing quotes as required onsite, off-site, and online
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  • Managing parts for repairs to ensure timely arrival and cost-effectiveness
  • Managing suppliers to ensure additional work is recorded and authorised in a timely manner
  • Assisting with production management of the centre where required
  • Ensuring vehicles are repaired to their pre-accident condition
  • Handing over completed repairs to customers
About You
  • Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
  • Proven experience with AudaNet would be highly desirable
  • iBody experience desirable but not necessary
  • Excellent customer service skills, including building rapport with customers and work providers
  • Highly professional and personable
  • Strong systems experience and competent computer abilities
  • Excel an advantage but not necessary
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines
  • Ability to problem solve with excellent accuracy and attention to detail
  • Able to work effectively and collaboratively with the team
  • Strong commitment to working in a safe manner
  • High attention to detail
  • Be reliable, punctual, and hardworking

We offer a team environment, ongoing training, career opportunity, latest tools, equipment, and processes, great opportunity to earn big $$$ for competent and efficient tradespeople. Junior-Mid experienced tradesperson $60-$80k, Mid-Senior tradesperson $80k-$100k, Annual salary.

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