Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeHomelessness Full time $82,800 - $106,420

Job Overview

The Family Housing Support Outreach Case Manager plays a vital role in delivering direct service to families who are homeless or at risk of homelessness. The primary objective is to secure long-term affordable housing and provide sustainable support for these families.

Key Responsibilities:

  • Assist families in obtaining and maintaining stable, long-term accommodation following their exit from crisis housing or referral.
  • Provide case management services to address the specific needs of each family and establish ongoing support referrals.
  • Rapidly respond to immediate housing and support requirements; facilitate the delivery of Transitional Housing Management (THM) properties.
  • Increase awareness among families regarding available services and supports, with a focus on preventing tenancy failure.
  • Educate families on their rights and responsibilities under the Residential Tenancies Act 1997.
  • Promote overall wellbeing, self-efficacy, and timely access to assistance.
  • Ensure that services align with the National Homelessness Stream Model of Care.

Required Qualifications and Skills:

  • Tertiary qualifications in Social Work or a related field within community services.
  • Demonstrated knowledge of homelessness, its context, legislation, models, and practice.
  • Experience working with culturally and linguistically diverse communities.
  • Strong assessment, case management, and collaboration skills.

Benefits Package:

  • Generous paid parental leave scheme for primary carers (12 weeks) and secondary carers, along with a purchased leave scheme (up to 8 weeks) and workplace support leave (5 days) for volunteering in approved initiatives.
  • Flexible work arrangements, access to fitness passports, and consumer discounts.
  • Access to employee assistance programs (EAP) and health & wellness initiatives.
  • Ongoing training and development opportunities to enhance job-specific skills and proficiency.
  • A rewarding and fulfilling career that has positive and sustainable social impacts.

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