
Care Coordinator Specialist
24 hours ago
Our goal is to create a supportive environment that empowers participants and support workers to consistently deliver the highest standard of care.
This role will be responsible for ensuring that all stakeholders have a clear point of contact and that relationships between participants, their teams, and external partners are maintained.
The ideal candidate will possess strong communication skills, the ability to work effectively in a team, and a passion for delivering person-centered care.
- Key Responsibilities:
- Create and maintain relationships between participants and support workers.
- Assess participant needs and develop tailored support programs.
- Maintain open communication channels with support coordinators, house supervisors, and other relevant stakeholders.
- Lead support worker teams to deliver responsive, person-centered care.
- Monitor client progress and prepare reports for NDIS plan reviews.
- Coordinate staff rosters and resolve any issues that arise.
- Accurately record case notes and conduct regular client reviews.
- Proven experience working in the disability sector, preferably in a supervisory or managerial role.
- Excellent administrative and business communication skills, including report writing.
- Strong time management and organizational skills.
- A client-centered approach with the ability to advocate for participants and understand complex disability and trauma.
- Own car and driver's license.
- High levels of resilience and excellent interpersonal skills.
- Understanding of the NDIS and working knowledge of Microsoft office suite and employee rostering systems.
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