
Impact Solutions Professional
6 days ago
We're an ambitious team of passionate professionals on a mission to accelerate positive change.
As a Solutions Specialist, you'll play a key role in delivering optimal solutions for charity clients. You'll work closely with our teams to build project implementations, provide support, and onboard new clients to the product.
- Key Responsibilities:
- Have a strong understanding of content management systems (CMS's) and web technologies including HTML, JavaScript & CSS.
- Be technically skilled with experience/understanding of digital areas like Google Analytics, User Experience, frontend development, web design, etc.
- Have a keen eye for visual display and be confident in using page builders to set up great looking web pages.
- Have some experience with SQL queries and be willing to learn.
- Excel in time management and communication skills.
- Be proactive in updating team members on workload status.
- Confidently work on various customer projects & queries at any one time and know when to escalate issues.
- Have experience using bug tracking software (eg Bugherd, Jira).
- Be highly detail-oriented & comfortable writing detailed handover points on projects or specific issues when escalating to senior team members.
- Excel in English writing skills when communicating internally and externally.
What We Offer:
- Flexible working hours and conditions.
- Health and wellness benefits.
- Bonus leave days.
- A vibrant workplace with regular social activities and easy access to public transport.
- Opportunity to join a fast-growing tech startup in the impact sector.
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