
Hotel Night Operations Manager
2 weeks ago
The ideal candidate will possess at least one year of experience in a similar hotel setting as a supervisor or manager, with exceptional service skills.
They should also provide supervision and support to the front office team and other departments as required, demonstrate high levels of professionalism, attention to detail, and ability to follow tasks through.
This role is suited for driven individuals who are passionate about Rooms Division and willing to set and achieve goals.
Key Responsibilities:
- Ensure maximum guest satisfaction and maintain general safety and security of guests, team, and property at all times.
- Supervise and support the front office team and other departments as required.
- Provide exceptional customer service and ensure high levels of professionalism.
- Set and achieve goals within the Rooms Division.
Requirements:
- At least one year of experience in a similar hotel setting as a supervisor or manager.
- Exceptional service skills and ability to provide excellent customer service.
- High levels of professionalism, attention to detail, and ability to follow tasks through.
- Strong verbal and written communication skills.
Benefits:
This position offers opportunities for professional growth and development within the Rooms Division.
Other Information:
Applicants should be proficient in English and have strong verbal and written communication skills.
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