Technical Support Specialist

6 days ago

Sydney, New South Wales, Australia Allura Partners Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Allura Partners. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities
  • Technical Support: Provide high-quality technical support and assistance to clients, resolving Level 2/3 technical issues and ensuring that their IT systems and infrastructure are running smoothly and efficiently.
  • Project Setup and Installation: Oversee the setup, installation, and onboarding processes for new and ongoing projects, ensuring that all technical requirements are met and that clients are satisfied with the service.
  • Documentation and Knowledge Management: Document solutions, environments, and processes comprehensively for both new and existing clients, ensuring that all technical knowledge is up-to-date and easily accessible.
Requirements
  • Technical Skills: Proficient in Windows Server and Active Directory administration, extensive experience with Microsoft Office 365 Administration, strong background in Remote Desktop support, solid understanding of LAN/WAN networking concepts and troubleshooting, experience with Hyper-V and virtualization technologies, familiarity with Microsoft Azure services, and knowledge of advanced networking concepts (e.g., 802.1q, 802.1x, dynamic routing).
  • Business Acumen: Strong business acumen and ability to understand the needs of clients and the company, with a focus on delivering high-quality technical support and assistance.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a Technical Support Specialist at Allura Partners, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and contribute to the success of our clients.

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Technology People Australia Full time

    Job Title: Technical Support SpecialistJob Summary:Technology People Australia is seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide level 2/3 project support and go-live operational readiness for our new platform build. You will be responsible for technical support across Java-based...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    Job Description**About the Role**We are seeking an experienced Technical Support Specialist to join our team at Real Time Australia. As a Technical Support Specialist, you will be responsible for providing technical guidance and support to our customers and partners, resolving complex technical issues, and collaborating with our UX team to deliver...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Remote Staff Full time

    About the RoleWe are seeking a highly skilled and dynamic Technical Support Specialist to join our team at Remote Staff. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTechnical Support: Provide technical support to clients via email, phone, and...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Legal Aid NSW. As a key member of our IT department, you will be responsible for providing technical support for the day-to-day operations of our ICT systems.Key ResponsibilitiesProvide technical support for the organization's ICT systems, including troubleshooting...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Legal Aid NSW Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Legal Aid NSW. As a key member of our IT department, you will be responsible for providing technical support for the day-to-day operations of our ICT systems.Key ResponsibilitiesProvide technical support for the organization's ICT systems, including troubleshooting...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and analyze customer issues to...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and analyze customer issues to...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Datadog Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key Responsibilities:Engage with customers via multiple channels to identify and resolve...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Eaton Corporation Full time

    About the RoleEaton Corporation is a leading provider of power management solutions dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Quality division is seeking a highly skilled Technical Support Specialist to provide exceptional customer service and technical support to our customers.Key...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving complex technical issues.Key ResponsibilitiesReview and analyze customer issues to identify root causes and develop effective...

  • Technical IT Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled Technical IT Support Specialist to join our Executive IT Support team within Global End User Services. As a key member of our team, you will be responsible for providing complex technical advice, support, and customer consultancy on a range of platforms, devices, applications, and computerized systems.Key...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and analyze customer issues to...

  • Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Kindred Group plc Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Kindred Group plc. As a Technical Support Specialist, you will play a critical role in supporting and maintaining our Kindred Racing Platform (KRP) and Kindred Sports Platform (KSP).Main ResponsibilitiesProvide technical support and maintenance for our platforms,...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Earnix Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Customer Support team at Earnix. As a Technical Support Specialist, you will be the primary point of contact for customers, providing technical assistance and support to resolve complex issues.Key ResponsibilitiesInvestigate and analyze complex customer scenarios to...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Earnix Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Customer Support team at Earnix. As a Technical Support Specialist, you will be the primary point of contact for customers, providing technical assistance and support to resolve complex issues.Key ResponsibilitiesInvestigate and analyze complex customer scenarios to...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    OverviewAs a key member of the Microsoft Customer Experience & Success (CE&S) organization, you will play a critical role in delivering a seamless support experience for our customers. With a global presence and a team of over 18,000 employees, we are committed to building a future where customers come to us not only for industry-leading products and...

  • Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Intercom Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Intercom. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring they have a seamless experience with our product.Key ResponsibilitiesCommunicate efficiently and effectively with...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Workforce Australia for Individuals Full time

    **Job Summary**We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Workforce Australia for Individuals. As a key member of our organization, you will play a critical role in supporting the implementation of our Electronic Medical Record (EMR) platform.**Key Responsibilities**Provide technical support and...

  • Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time

    About the RoleWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our Client Care team at LEAP Legal Software. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide...

  • WordPress Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia HuntsBot Full time

    We are HuntsBot, a company that specializes in developing innovative solutions for the digital landscape. We are currently seeking a skilled WordPress Technical Support Specialist to join our team.About the Role:We are looking for a patient and friendly WordPress expert to provide technical support to our customers. As a WordPress Technical Support...