Data Management Specialist
3 weeks ago
Our client, a local City Council in Melbourne's Bayside district, is seeking a highly skilled Project Officer to assist with the quality of retrieval, entry, and configuration of historic waste management data into the council's ERP software.
This is an initial 1-month contract with a possible 3-month extension, offering an hourly rate of $45.73 + superannuation. The successful candidate will work in a hybrid environment, providing administrative support to the residential bin services team.
Key Responsibilities- Lead the processing of CRMs, work orders, and associated Waste & Recycling services in OneCouncil related to customer bin requests for FOGO, Refuse, and Recycling waste streams.
- Retrieval and configuration of historic waste management plans and specifications into OneCouncil.
- Support the provision of Kerbside Collection Services specification of bins and services to residents and integration into the Service Management Module.
- Provide administrative support by retrieving work orders for bin upgrades, downgrades, removals, and issues, updating inventory, and property records post-completion.
- Data entry and configuration of the service management module for all waste and recycling services.
- Training and support to the residential bin services team in the adoption of the Service Management Module.
- Experience responding to and processing customer requests or delivering support online or over the phone is highly regarded.
- Local Government or waste management experience is desirable but not essential.
- Strong data management and quality background.
- Excellent communication skills.
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